Questions about products and orders?
Below you’ll find our most commonly asked questions. If you don’t find the answer you’re looking for please feel free to Contact Us.
Yes, we will happily exchange a product for another size. You’ll need to ensure the product is returned within 30 days in an unused condition. All hangtags must be attached and in original packaging. Please visit our Warranty and Returns page for more information on returning products.
We send email notifications at all stages of the order process. If you are not receiving any emails from us please check your spam/junk folder. Failing that, if you still can not locate any emails then feel free to contact us.
You will be emailed a PDF invoice with every order. If you did not receive an invoice please check your spam/junk folder. Alternatively, you may log into your TUSX account and click on the ‘Orders’ tab. Here you may view, download, or print off a tax invoice.
Whenever you register or place an order on our website you will be emailed a system-generated password. You may use this password to log in. If you are unable to find your password simply click on the ‘Forgot your password?’ link located beneath the ‘Log in’ button on the registration page. Here you may request to set a new password.
Yes, no problem. You’ll need to ensure the product is returned within 30 days in an unused condition. All hangtags must be attached and in original packaging. You can apply for a refund by filling in our Product Return Form. Please visit our Product Return Information page for more details.
We strongly recommend that you follow our sizing guides before confirming an order. To guarantee the best fit you will need to take your body measurements. Every product on our website that is available in multiple sizes will have a ‘Get Your Size’ button below the product price. Alternatively, you may also find our Sizing Guide here.
We recommend washing our products with Nikwax TechWash®. It is a high-performance cleaner for technical outerwear clothing. It’s also scent-free and contains no UV brighteners so is the best choice for performance hunting clothing.
Certain TUSX products come factory treated with a Durable Water Repellent (DWR) finish. DWR is a polymer-based, chemical compound treatment applied to the face fabric during manufacture. It works by lowering the surface tension of the fabric, this will in turn cause water droplets to bead up and roll off.
In time, dirt and body oils, abrasion, and multiple launderings can diminish the effects of DWR. This will result in the fabric absorbing moisture more readily or ‘wetting out’. At this time, we recommend using Nikwax SoftShell Proof™ Wash In to restore and revitalise the garments DWR. Reproofing of DWR is dependent on use, as an approximate guide, annual treatment at the beginning of the hunting season will suffice the typical active user.
My go to pants for spring, summer and Autumn hunts, keeps the sticky beaks away and stops the stinging nettles.
fast drying an super quiet, just all round awesome lightweight pants,
Camo: 5 stars
Immediate benefits observed whilst wearing Tusx camo; I’ve had four close encounters with Deer since kitting out in Tusx clothing.
Stalked to within 12 metres of four hinds through bracken dense foliage last time out.
I attribute the closing of distance between the Deer and myself to predominantly the camo.
Noticeably significant improvements in stalking.
Really loved the feel, stretch, versatility and camo blend of my new TUSX Buff neck gaiter.
Sensational hunting apparel.
The Tectonic Vapour T-shirt is a winner on all fronts.
excellent product and the best camo patern i have used and i have had a lot of camo gear in the past to test as i am a hunting supplies dealer. Cheers Wayne,
I’m very satisfied and I recommend
I was pleased to receive my Shist ”shirt”from Tusx in only a few days…very good service considering all the challenges with covid 19 at present ! Not quite a shirt , more like a light jacket! But this is a good thing ! It is well made and thought out. Love the zip off sleeves. this is a very sensible and practical design idea, especially for where i live in the Snowy mountains of N.S.W.
The Tusx Camo pattern is AWESOME ! It is a great all-round pattern and colour for most hunting situations in the great dividing range... for all seasons.
It is comfortable and durable and has helped me get close to many Fallow bucks this 2020 Rut.
I am an experienced hunter with Rifle and Bow and am lucky enough to be able to hunt more than most.100 plus days a year…. Highly recommend this product. Ps, i would have normally ordered a size lge but due to some comments, went for the xl. Am glad i did as it fits perfectly ! Slightly fitted, not too small, not too big !
I’ve used the TUSX cap for many years now. When this hat became available I thought I’d get it. Being a ginger and burning on the face easy it was really a no-brainer. Fits perfect, good air flow, great camo. Goes well with the buff too.
Fantastic, good wind break and folds up small enough to slip in the pack. Really like the side vents as well
I am a tall person, finding pants that have enough length but also fit around the waist is difficult, however these pants fit great.
The are comfortable and durable pants, i can wear these pants in the mountains of New Zealand or in the hot conditions of the Nothern Territory.
They are very durable and when they get wet, they dry very quickly. I tried multiple different brands of hunting clothing, but these pants have genuinely been the best.
This item the sale it was with the plain green one was great. These tops are great, warm, comfortable and wear very well. Have worn the plain Green one a lot lately
For the money its value is worth it
I love wearing TUSX clothing very comfortable and true to size and as description of items
Good product. Helped me kill my best whitetail today.
Perfect shirt for top end hunting
Really high quality clothing, very comfortable, exactly what you imagine when you think medium weight. 5 stars, absolutely fantastic.